Frequently asked questions.
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Monday–Saturday: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 7:00 PM
We are closed on Thanksgiving, Christmas, and Easter.
For other major holidays, please check our website for updated hours or contact us.
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We accept Cash, Credit Cards, and Apple Pay.
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Yes! We’re part of the Astro Loyalty Program, where you can earn rewards on participating brands and special “Buy X, Get X Free” offers.
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Absolutely! All pets are welcome. Dogs must be on a leash or in a carrier for everyone’s safety and comfort.
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We carry a large variety of premium dog and cat foods, treats, toys, accessories, and more.
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Returns with Original Sales Receipt:
Unopened & unused items: refundable, store credit, or exchange within 30 days, based on original payment method
Opened food (at least 50% full): eligible for store credit within 30 days
Used hard goods: store credit only within 30 days
Medical Items & Flea/Tick Products:
Refundable within 48 hours if unused
Returns Without a Receipt:
Not accepted
Final Sale Items:
Clearance items
Yellow-tagged items
Green-tagged items
Pet Supplies Escondido reserves the right to limit or refuse returns on certain items.
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Yes! There is ample parking directly in front of the store in Felicita Town Center.
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